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910 Introduction

The Biblical principles as presented in Matthew 18 shall apply to our dealings with each other. That is, in a spirit of Christian love, we shall deal with our differences one-to-one, first with the person most directly involved. During the process of resolution, we shall consistently refrain from conversation or gossip about the matter with anyone not immediately involved.

920 Conflict with Academic and Administrative Areas

1. When a child has a problem with treatment, discipline, grading, etc., he or she should talk directly with the teacher/coach/others involved.

2. Should the parents of a student detect such a situation, they should suspend judgement, make an appointment with the teacher, and, with the child included, meet to assess the validity of the complaint and to resolve the problem in such a way that each party is satisfied. In cases where such resolution is not achieved, the parent should contact the head teachers/director.

3. The head teachers/director will promptly schedule a meeting with all parties to review all prior action, examine any written evidence, and try to attain a mutually satisfactory solution. Should any party to the complaint disagree with the solution, he or she should make that clear and declare his or her intention to appeal to the appropriate committee. Such an appeal must be made in writing, with a copy given to the director and to all involved parties, and a copy mailed to the Chairman of the appropriate committee. Such an appeal must be made in writing, with a copy given to the director and to all involved parties, and a copy mailed to the Chairman of the appropriate committee.

4. The appropriate committee or its designee will hold a confidential meeting with all parties present to review all the evidence and try to bring about mutual understanding and agreement. The committee may also make a decision, if it deems that to be appropriate. An appeal to such a decision may be made by any party to the complaint. It must be delivered in writing to the Chairman of the Board within ten (10) days of the decision made by the committee.

The Board will review all documents and evidence, call in the disputants if it sees fit, and render a decision. The decision of the Board is final.

Since the head teachers/director have the major responsibility for overseeing all matters concerning parents and students; they have an essential interest in all communications between a parent/student and any department at GPCS. Therefore, parents and students should seriously consider seeking the advice of the head teachers/director before contacting any Board member or other personnel with whom there appears to be a problem. The head teachers/director should be viewed as the major channel of communication between the parents/students and Board members or other committees at GPCS. Routine matters involving Board or staff in the normal execution of their duties should be addressed directly to the person involved. (For example, questions concerning routine tuition payments should be addressed to the bookkeeper.)

After prayerful consideration of Biblical principles and the procedures established here, parents/students and, usually, the head teachers/director will meet and follow the procedures established above in Section 920, Number 3 and following.


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